Our current approach to the COVID-19 (novel coronavirus) Pandemic

We continue providing the options of in-person and telehealth video counseling sessions. In alignment with our Journey Well, LLC mission statement, “Enhancing lives and promoting wellness through the provision of quality services,” we are following CDC and Health Department guidelines for personal hygiene and cleaning and disinfecting the office, and we implemented additional precautions to maximize the continued wellness of our clients and counselors.

* Our counselors will wear face masks during sessions and we are asking clients to also wear a face covering in compliance with the statewide order. Your counselor can provide you or your child with a disposable face mask.

* If you (or your child, if they are the client) or anyone in your household are not feeling well, are sneezing, coughing, and/or have a fever, or if you would prefer not to come into the office at this time, please contact us to change your session to telehealth video or to reschedule.
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* Please arrive no more than 5 minutes early for your scheduled appointment time.
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* We ask that only the individual involved in session (and a parent/guardian of a child receiving services) come to the office.
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* We are staggering sessions to limit the number of people in our waiting area at any given time. This will NOT affect the duration of your session.
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* We may ask clients, especially children and others who engage in hands-on activities during sessions, to wash their hands (or use hand sanitizer) before and after sessions.
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* Our complimentary water, tea, coffee, hot chocolate, and candy will remain available; however, the items will not be in the waiting room. Please ask us and we will be happy to provide them for you on an individual basis.
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​We truly appreciate your understanding and cooperation as we all work to maintain
​the health and safety of everyone involved with Journey Well, LLC!
We will keep you updated about any further changes to our approach.