Our current approach to the COVID-19 (novel coronavirus) Pandemic

We continue providing the options of in-person and telehealth video counseling sessions. In alignment with our Journey Well, LLC mission statement, “Enhancing lives and promoting wellness through the provision of quality services,” we are following CDC and Health Department guidelines for personal hygiene and cleaning and disinfecting the office, and we implemented additional precautions to maximize the continued wellness of our clients and counselors.

* If you (or your child, if they are the client) are not feeling well, are sneezing, coughing, and/or have a fever, or if you would prefer not to come into the office at this time, please contact us to reschedule your session.
​

* We ask that you arrive no more than 5 minutes early for your scheduled appointment time in order to limit the number of people in our waiting area at any given time.
​

* We ask that only the individual involved in session (and a parent/guardian of a child receiving services) come to the office in order to limit the number of people in our waiting area at any given time.
​

* We may ask to adjust the start time of sessions by 15 to 30 minutes to stagger our appointments and limit the number of people in our waiting area at any given time. This will NOT affect the duration of your session.
​

* Our complimentary candy dishes will be empty temporarily. Please ask your counselor during session if you would like a piece of candy.
​

* Our complimentary water, tea, coffee, and hot chocolate will remain available; however, the cups and other items will not be in the waiting room. Please ask us and we will be happy to provide them for you on an individual basis.
​

* We may ask clients, especially children and others who engage in hands-on activities during sessions, to wash their hands (or use hand sanitizer) before and after sessions.

​We truly appreciate your understanding and cooperation as we all work to maintain
​the health and safety of everyone involved with Journey Well, LLC!
We will keep you updated about any further changes to our approach.